Right of withdrawal

Withdrawal

You have the right to withdraw from this contract within one month without giving a reason. The cancellation period is one month from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of withdrawal, you must contact us, ENERdan GmbH, Max-Planck-Str. 7, 12489 Berlin, Tel. +49 (0) 30 5770 344 32; Fax: +49 (0) 30 5770 344 39, Email: sales@enerdan.de, by means of a clear statement (eg a letter sent by post, Fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within one month from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than one month from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of one month. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.
Model withdrawal form

If you want to revoke the contract, then use our template and please copy u.a. Please fill out the form below and send it back to us by post or e-mail:

For the postal route:
To:
ENERdan GmbH, Max-Planck-Str. 7, 12489 Berlin,
Tel. +49 (0) 30 5770 344 32; Fax: +49 (0) 30 5770 344 39

For the Email way:
To:
Email: sales@enerdan.de

- hereby I / we (*) cancel the contract concluded by me / us (*) for the purchase of the following goods (*), / the provision of the following service (*)

- Ordered on (*) / received on (*)

- name of the consumer (s)

- address of the consumer (s)

- Signature of the consumer (s) (only when notified on paper)

- date
(*) Delete as appropriate.

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Important Notice Regarding Manufacturing and Delivery Time

Dear customers,

we manufacture many of our products ourselves in our production center in Berlin, Germany. So that we can offer you a wide range of products and attractive prices at the same time, we must use our manufacturing resources economically.

For this reason, we only go into production for many of our products (mainly ENERpower batteries) when we have an order for them.

We need more time for production, especially for bicycle batteries, electric boat batteries and energy storage. The range of 10-15 working days should also take into account during times of public holidays, but also the increased seasonal demand.

Thank you for your understanding.

Your ENERprof team


Important Notice Regarding COVID-19 >>